Shangri-La Tanjung Aru, Kota Kinabalu Hotel, Kota Kinabalu
174US$
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Key details
About Resort
20 Jalan Aru, Tanjung Aru,
Kota Kinabalu,
Malaysia,
88100,
Sabah
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
510 sq. feet
Bed options:
2 Single beds
Pool view
Shower
Coffee machine
room details
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Twin Room
Max:
3 persons
485 sq. feet
Bed options:
2 Single beds
Sea view
Shower
Coffee machine
room details
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Family Room
Max:
2 persons
485 sq. feet
Bed options:
1 King Size Bed
Mountain view
Shower
Coffee machine
room details
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Getting around
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What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included
General
- Non-smoking rooms
- Free parking
- Off-site parking lot
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Canoeing
- Tennis court
- Table tennis
- Mini golf
- Yoga class
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
20 Jalan Aru, Tanjung Aru,
Kota Kinabalu,
Malaysia,
88100,
Sabah
Map view
20 Jalan Aru, Tanjung Aru,
Kota Kinabalu,
Malaysia,
88100,
Sabah
City landmarks
Beach
Tanjung Aru Beach
3600 ft
Museums
Sabah State Museum & Heritage Village
2.1
mi
Tanjung Aru
2900 ft
Jalan Tanjung Aru
Tanjung Aru Perdana Park
5000 ft
Jalan Melati
Perdana Park
4800 ft
Mosque
Sabah State Mosque
1.8
mi
Beach
Tanjung Aru Beach 2
5000 ft
Parks
Double Six Monument
1.4
mi
Mosque
State Mosque
1.8
mi
1 Sutera Harbour Boulevard Lot 16
Borneo Trading Post
1.8
mi
Harbor
Sutera Harbour Resort
1.5
mi
88200 Kota Kinabalu
Bukit Kopungit
1.7
mi
Winery
Vino Vino Bistro
1.8
mi
Monuments and Landmarks
Petagas War Memorial
2.5
mi
Beach
Pulau Mamutik
2.1
mi
Wisma 2020
Desa Cattle
2.1
mi
Museums
Sabah Islamic Civilization Museum
2.3
mi
Tower
Atkinson Clock Tower
3.1
mi
Parks
Weston Wetland Park
2.5
mi
Gallery
Sabah Art Gallery
2.7
mi
4160
Taman Ujana Rimba Tropika
2.5
mi
Island
Mamutik Island
2.6
mi
Night club
B.E.D (Best Entertainment Destination
2.5
mi
Kota Kinabalu
Water Village
2.5
mi
Jalan Bukit Bendera
Signal Hill Observatory Platform
3.3
mi
Signature Office
Tourism Malaysia Offices@Sabah
2.5
mi
88300 Kota Kinabalu
Petrosains Playsmart Kota Kinabalu
2.5
mi
Spa Center
Ventus Spa Massage & Beauty Centre
2.5
mi
Nearby
Shangri-la's Tanjung Aru Resort
700 ft
Restaurants
Cafe Tatu
2000 ft
No. 20 Jalan Aru Garden Level
Coco-Joe's Bar & Grill
2200 ft
No. 20 Jalan Aru
Sunset Bar at Shangri-La's Tanjung Aru Resort & Spa
2700 ft
No. 20 Jalan Aru Kota Kinabalu
The Korean Club Restaurant
1600 ft
No. 4
Reviews and Ratings <br />
Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
7.8/10
Very good
Rooms
8.4
Location
8.2
Service
8.6
Dining
5.8
Arthur
United Kingdom,
March
2025
7.6/10
My stay at the resort was amazing overall, with facilities that catered exceptionally well to families and a location that was simply beautiful. The rooms were clean and spacious, though they had an older vibe that could use an update. The service was outstanding, with staff going above and beyond to make our experience memorable. However, the dining experience left a bit to be desired, especially during breakfast where both choices and taste were lacking.
Rooms
7.0
The rooms were clean and provided a comfortable space, with a lovely balcony and a good supply of amenities. However, they do have an older hotel vibe that could benefit from some modernization.
Service
9.0
The service was exceptional, with staff consistently exceeding expectations, like leaving a thoughtful apology note and goodies in our room.
Location
8.0
The location was stunning and peaceful, with designated areas for kids that kept them entertained, although it did attract some birds.
Dining
5.0
While there was plenty of variety during breakfast, the food was often cold and lacked flavor, which was disappointing.
Facilities
9.0
The facilities, especially the pool, were fantastic and designed thoughtfully for families, making it a great spot for kids and adults alike.
Graham
United Kingdom,
February
2025
8.2/10
Our stay was memorable with breathtaking sea views and a lovely atmosphere. The staff were incredibly attentive and went above and beyond to make our experience special. However, the dining options, particularly breakfast, fell short of our expectations and could use improvement. Overall, it’s great for families but might not be ideal for couples seeking a tranquil escape.
Rooms
10.0
The rooms exceeded our expectations with spectacular views of the sea and islands. They were immaculate and comfortable.
Service
10.0
The service was top-notch, with attentive and friendly staff throughout our stay. They were very accommodating and made us feel special.
Location
8.0
The location is suitable for families, with a lovely area for kids, and easy access to nearby attractions.
Dining
5.0
While the breakfast spread was vast, the quality was lacking and the dining atmosphere felt chaotic at times.
Facilities
8.0
The facilities were excellent, especially the large pool area and children's play zones, but cleanliness could be improved in dining spaces.
Cyril
United Kingdom,
January
2025
8.0/10
The hotel offers a relaxing atmosphere with its beautiful grounds and spacious pool, making it a delightful spot for unwinding. I had a great experience with a clean, well-furnished room that provided stunning sunset views. However, the dining options, especially for themed evenings, fell short of what I expected, and the food quality could definitely improve. Overall, it was a wonderful stay, but some areas could use bit more attention.
Rooms
9.0
My room in the Kinabalu section was large, clean, and well-furnished, providing a lovely view of the gardens and pool.
Service
9.0
The staff was absolutely superb, going above and beyond to ensure my comfort and addressing any issues promptly.
Location
8.0
The resort is conveniently located just a short taxi ride from the airport and the city, yet feels very private with its small beach area.
Dining
6.0
While the buffet breakfast had a good variety, the food quality at the themed dinner left much to be desired.
Facilities
8.0
The pool area was fantastic, with ample sunbeds and a great adults-only section, perfect for both relaxation and family fun.
Lily
United Kingdom,
November
2024
7.8/10
My stay at this resort was mostly enjoyable, offering a combination of breathtaking views and excellent facilities. The staff was attentive and made the experience memorable, though there were some hiccups with the service that detracted from the overall experience. The dining options were plentiful, but certain areas felt a bit crowded, especially during peak times. Overall, it’s a wonderful spot for relaxation but not without its flaws.
Rooms
8.0
The room was spacious with direct access to the garden, and the views were absolutely stunning. However, the soundproofing left something to be desired, as I could hear everything happening outside.
Service
7.0
The service was generally good, with staff who were friendly and accommodating. However, there were moments when it felt like they were overwhelmed and unable to attend to requests promptly.
Location
8.0
The location is beautiful and conveniently accessible, making it easy to explore nearby attractions. However, certain crowds detracted from the peaceful resort atmosphere I was hoping for.
Dining
7.0
Dining options were varied and extensive, with delicious snacks available throughout the day. However, the breakfast area often felt chaotic due to the number of guests.
Facilities
9.0
The resort had excellent amenities, including multiple pools and a well-equipped gym. The adults-only pool was a nice touch, but the enforcement of rules could be better.
Leo
United Kingdom,
October
2024
7.6/10
We had an incredible three-night stay at this resort, which was the perfect way to conclude our Borneo adventure. The beautiful layout made this large resort feel intimate, and the sea views from our room were stunning. While it was a bit pricier than our usual preference, the amenities and activities made it worthwhile. Of course, there were some minor issues, particularly with the dining service at the Horizon Lounge, which didn’t meet our expectations during our visit.
Rooms
8.0
The room was clean and spacious, with spectacular sea views and a comfy bed. However, being close to the main corridor, it was noisy until late. Overall, it felt slightly dated, but still well-appointed.
Service
8.0
The service was excellent; the staff was genuinely kind, especially when I needed assistance after an injury. However, we felt that some aspects of service could have been more attentive, particularly in the Horizon Lounge.
Location
9.0
The location is fantastic, with a beautiful private beach that's not overly crowded, plus loads of activities around the resort. It was a bit of a hassle with beach cleanliness at times, but overall it was enjoyable.
Dining
6.0
Dining options were generally good, but the afternoon tea in the Horizon Lounge was quite disappointing, especially on the first day. The breakfast buffet was impressive with numerous choices, catering to all tastes.
Facilities
7.0
Facilities were comprehensive, featuring lovely pools and a great spa. However, the lounge experience felt cramped, which took away from the luxury feel we expected.
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